Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes. We are unable to redirect orders once items have been dispatched.
DISCLAIMER: An additional shipping fee will be required to resend uncollected packages. Strictly NO REFUND will be issued due to uncollected packages and/or wrong shipping address information.
All orders over 25 € / £22 / 28$ (shipping excluded) come with signature Margherita cotton pouches. While stocks last.
Please email us at [email protected] to include a special message or if you require any help.
All orders are despatched from Slovenia (EU).
INTERNATIONAL DELIVERY ONLY (INCLUDING UK)
This information is only relevant for deliveries made outside the European Union.
Please note that all shipments outside the EU may be subject to Import Duty / Tax / VAT which are levied once a shipment reaches your country.
As we have no control over these charges and cannot predict what they may be, additional charges for customs clearance must be paid by the recipient of the parcel. Such charges are not included in the purchase price of Margherita items. We will not be responsible for the payment of any Import Duty / Tax / VAT under any circumstances.
We are not able to offer a refund for returned goods which are returned because the customer wishes to avoid paying any customs duties imposed.
When ordering from Margherita you agree to pay any Import Duty / Tax / VAT which may be imposed by your country's government. If you refuse to pay any Import Duty / Tax / VAT imposed and thereby prevent delivery of your order you will remain liable for the purchase price of the product/s and any Import Duty / Tax / VAT or penalty imposed by your government.
Customs policies vary widely from country to country and customs duties are not always applied. Each country has its own rules for determining whether Import Duty / Tax / VAT will apply. Some countries only charge customs duties if the parcel has a value over a certain amount. Based on your country's customs rules, it is possible that your parcel will fall below that threshold level.
Therefore we ask that you contact your local customs/import/mail departments for rates before you place an order to avoid any surprises.
Therefore we ask that you contact your local customs/import/mail departments for rates before you place an order to avoid any surprises.
We cannot guarantee that items will not be subject to random checks and cause associated delays and charges. Margherita is not responsible for any delays caused by destination customs clearance processes.